Services
Shonda Sammons is an expert in customer service!
She is passionate about working directly with people at all levels, providing coaching and guidance to develop strengths and improve skill sets. As a roll-up-your-sleeves and dive-right-in corporate training partner, Shonda is up to tackling any challenge effectively and efficiently.
Corporate Services
• Coaching
• Corporate Culture Development
• Facilitation
• Mystery Customer Service Shopping
• Employee Engagement Survey
• Talent Acquisition
• Performance Management
Training Services
• DISC and Emotional Quotient
• Professional Telephone Skills
• Leadership and Management
• Customer Service
• Cross-Sell/Referral Incentive Programs
• Product and Service Implementation
• Time Management